PRIVACY POLICY

Privacy Policy

Effective Date: [8th October 2025] 

At PetfectBond, your privacy and trust mean everything to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

 1. Information We Collect

We collect personal information when you:

  • Place an order

  • Create an account

  • Subscribe to our newsletter

  • Contact our support team

This may include:

  • Name, email address, and phone number

  • Shipping and billing addresses

  • Payment details (securely processed via trusted gateways)

  • Device information, IP address, and browsing activity

 2. How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Send order confirmations and shipping updates

  • Improve our website and customer experience

  • Respond to your messages and support requests

  • Send promotional updates (only if you opt in)

 3. Payment Security

All payments on PetfectBond are handled through secure, encrypted payment gateways such as Shopify Payments and PayPal. We never store your complete payment details.

 4. Cookies

We use cookies to enhance your browsing experience, remember your preferences, and track store performance. You can choose to disable cookies in your browser settings at any time.

 5. Sharing Your Information

We do not sell, trade, or rent your personal data. We may share limited information only with:

  • Reliable service providers (shipping carriers, payment processors)

  • Legal authorities, if required by law

All partners are required to follow strict privacy and data protection standards.

 6. Your Rights

You have the right to:

  • Access or update your information

  • Request data deletion

  • Unsubscribe from marketing emails anytime

Simply contact us at support@PetfectBond.com to make these requests.

 7. Data Retention

We retain personal information only as long as necessary to provide services, process transactions, and comply with applicable laws.

 8. Contact Us

If you have questions about this Privacy Policy or how we protect your data, please reach out to us:
📧 support@PetfectBond.com